Customer Services

Customer oriented Customer and Technical Support

Customer and Technical Support Services


We aim to ensure that you maintain a great relationship with your customers and provide them with excellent customer service via inbound and outbound calls.

Email Support

Email Support
We specialize in email support. Our skilled agents respond promptly to customers’ emails.

Live Chat

Live Chat
Creates an instant, convenient connection to customers and provides the ultimate customer experience.

Technical Support

Technical Support Level 1
We assist in basic troubleshooting, ticket creation, hardware reset and testing.

Ellora Deliver Results

Customer and Technical support 24/7 available with bilingual options

Value added

Value Added Service

We offer customizable bundles for your web design, web development, website maintenance, logo and branding development, virtual assistant and more.


Professional team member for every Ellora services


Drive Annual
Sales Growth


9 5 % Solid Customer Satisfaction

Successful Customer and Technical Support

Making an outsourced phone support or customer service program work requires efficient communication and partnership with the third-party provider. Give them access to the same training and hold them to the same high standard as your own staff.

Continous improvements

Continuous Improvement is one of our core values, and we apply it to every client engagement. We are constantly looking for new ways to help your team deliver high quality work with maximum efficiency.

Customer and
Technical Support