Customer Care

Skilled Customer Care Team

Customer Care and Loyalty Services

Customer Care

Customer Care
Service-related activities such as helping customers use products and answering their questions. Nurturing relationships to provide the best possible customer experience.

Customer Retention

Customer Retention
Your relationship manager will collaborate with you to define retention and loyalty programs to secure renewals and long-term brand loyalty.

Account Management

Account Management
We do not end the service once the sale is closed. Continuous engagement with your client base will create long-term brand loyalty.

Upsell and Cross Sell

Upsell and Cross-sell
Optimizing account revenues by upselling and cross-selling products and services to your existing customer base and guiding them through the sales process.

Value Added Services

Value Added Service

We offer customizable bundles for your web design, web development, website maintenance, logo and branding development, virtual assistant and more.


Professional team member for every Ellora services


Drive Annual
Sales Growth


9 5 % Solid Customer Satisfaction

Successful Customer Care Team

Making an outsourced phone support or customer service program work requires efficient communication and partnership with the third-party provider. Give them access to the same training and hold them to the same high standard as your own staff.

Continous improvements

Continuous Improvement is one of our core values, and we apply it to every client engagement. We are constantly looking for new ways to help your team deliver high quality work with maximum efficiency.

Customer Care and
Loyalty Service