Advantages » Ellora BPO

Why Ellora?

Ellora Brings Value To Your Business

Optimizing a business operation is one of the thriving part of growing your customer base. You need to focus on establishing your company to keep up with the competition and hiring a BPO service will save your time and money in many aspects. With Ellora, we understand your requirement and here’s why outsourcing with us will create a scalable difference.

Industry Experience

Ellora is one of the premier staffing solutions company in providing contact center support and technology solutions with more than 10 years of experience.
We have the most qualified team to handle the optimization of your operations.

Employee Retention

As one of the critical factors to workplace success, we at Ellora are consistent in keeping our team members under contract.
We build strategic engagement for a more stable and productive workforce. We secure high productivity and higher ROI by reducing turnover that will save time in retraining and hiring process.

Language Diversity

We have BPO service delivery capabilities in multiple languages.
We have the capacity to mobilize large-scale projects in English, French, Korean, as well as other European and Asian languages.

Cost Advantage

Hiring Ellora will save operational expenses more versus the traditional process.
We communicate transparent pricing for your virtual, hybrid and office team providing customers an efficient method based on a scaled human resource structure.

Business Contingency

Organizations need a strong backup plan in the event of unforeseen situations. We are ready to respond with great accuracy, efficiency and speed.
In the case of an emergency, your business will be operational, ensuring safety for all, resulting in a positive customer experience and strengthened loyalty.

Reliable Customer Service

Ellora guarantee customer satisfaction with our experienced agents who builds meaningful customer relationship.
We offer 24/7 support for your phone, email, and chat support. We implement enhancements to maintain and improve good system capabilities.