Who We Are
Ellora focused on omni-channel customer support services and aims to provide most of the services available to all industries.
We explore on new opportunities and make this accessible to your requirements.
We will continue to concentrate in employee welfare and apply the solution to your business, giving stability of your operations.
- To provide exceptional quality customer experience, cost-effective and efficient method for providing contact center support and technology solutions to our clients.
- To assure our clients that our service will not only bring cost-savings for them but it will also show significant process improvements in return.
- To leverage our skillset and be one of the most trusted outsourcing company in the industry.
- We are located in Ortigas Central Business District, one of the highly accessible business centers in Metro Manila.
- We have the accessibility to Metro Rail Station, EDSA Highway, as well as shuttle van services and bus stations bound to nearby-provinces (such as Bulacan, Antipolo, etc.) and other key areas within the metropolis.
- The management team and other resources is supported by our headquarters in Canada.
- 2012 – We were established and started to train skillsets for customer care, technical support and email chat services.
- 2015 – We incorporated more skills such as billing, financial, back office support and admin task.
- 2019 – We increased the FTE as we acquire more clients in different industries such Telco and IT.
- 2022 – In keeping up with the new normal of BPO setting, we strengthen our services to comply with the work from home and hybrid setup.
Ellora Deliver Results
We are one of the premier staffing solutions company in providing contact center support and technology solutions to our clients.
Benefits of Outsourcing with Ellora
- High Sales Conversion
- Cost Effective
- Multi-Skilled Team
- High Staff Retention
- Faster Talent Acquisition
- Expand Globally
- Unified Reporting
- Improved Overhead Cost
- Price Transparency
- Enhanced Service Quality
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